08th Mar 2010
Why Businesses Need Viable Reverse Logistics Operations
A logistics operation wouldn’t be complete without reverse logistics. This is the fine art and science of saving money in the process of handling returned products, fixing them, and hopefully pleasing customers with a speedy service. While it sounds easy, it’s actually a hard task to accomplish.
If you do sell a product, always have a plan for reverse logistics. Even if you think you can get by with a simple mail and fix system, over time this will only count against you. Devise a plan on how you can simplify the process of returning products either to the manufacturer or to your own warehouse for fixing or scrapping. Often times, a manufacturer will reimburse fees associated with a defective product if guidelines are followed.
Shipping items back to the manufacturer for fixing or refunds doesn’t always mean you will be reimbursed for the shipping charges. This is a good example of why you should consolidate returns when you can, as it cuts down on shipping costs. Consolidating returns may also mean that you should have some extra refurbished products handy, so consumers won’t wait for the original item to ship back.
When you refurbish a product, you are simply fixing a problem that the consumer had with the product and returning it. This process requires that you have a team that is able to fix the product in question. If you do, factor in labor costs into the equation of lowering your logistics costs. If not, you should try factoring in the freight costs of getting the items back to the manufacturer instead.
The most important part of the reverse logistics business is analyzing what you have repaired, received, and sent on a monthly basis. That way you can decide how to order spare parts in order to fix the products sent back. Since you often get discounts for ordering in bulk, after a month or two you should have a good enough idea to make a large purchase on spare parts for the distant future.
There are businesses that exist solely to aid you in your reverse logistics operations. These businesses, referenced as third party logistics companies, are able to easily judge your current operations and see how you can improve. This is because most 3PL companies have been in business long enough to see every type of business model, expand upon it, and save the business owner time and money. Their insight is invaluable for budding business.
Final Thoughts
There are plenty of third party logistics companies around major metropolitan areas to handle your business operations. Each state should have a few choices as far as these businesses go, so you will also be able to save money as a result of this friendly competition.
Learn more about Reno Nevada 3PL and St. Louis distribution services.
A logistics operation wouldn’t be complete without reverse logistics. This is the fine art and science of saving money in the process of handling returned products, fixing them, and hopefully pleasing customers with a speedy service. While it sounds easy, it’s actually a hard task to accomplish.
If you do sell a product, always have a plan for reverse logistics. Even if you think you can get by with a simple mail and fix system, over time this will only count against you. Devise a plan on how you can simplify the process of returning products either to the manufacturer or to your own warehouse for fixing or scrapping. Often times, a manufacturer will reimburse fees associated with a defective product if guidelines are followed.
Shipping items back to the manufacturer for fixing or refunds doesn’t always mean you will be reimbursed for the shipping charges. This is a good example of why you should consolidate returns when you can, as it cuts down on shipping costs. Consolidating returns may also mean that you should have some extra refurbished products handy, so consumers won’t wait for the original item to ship back.
When you refurbish a product, you are simply fixing a problem that the consumer had with the product and returning it. This process requires that you have a team that is able to fix the product in question. If you do, factor in labor costs into the equation of lowering your logistics costs. If not, you should try factoring in the freight costs of getting the items back to the manufacturer instead.
The most important part of the reverse logistics business is analyzing what you have repaired, received, and sent on a monthly basis. That way you can decide how to order spare parts in order to fix the products sent back. Since you often get discounts for ordering in bulk, after a month or two you should have a good enough idea to make a large purchase on spare parts for the distant future.
There are businesses that exist solely to aid you in your reverse logistics operations. These businesses, referenced as third party logistics companies, are able to easily judge your current operations and see how you can improve. This is because most 3PL companies have been in business long enough to see every type of business model, expand upon it, and save the business owner time and money. Their insight is invaluable for budding business.
Final Thoughts
There are plenty of third party logistics companies around major metropolitan areas to handle your business operations. Each state should have a few choices as far as these businesses go, so you will also be able to save money as a result of this friendly competition.
Learn more about Reno Nevada 3PL and St. Louis distribution services.
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